Terms&Condition

Please read these conditions carefully before using the website. By using the website you signify your agreement to be bound of these condition.

TERMS AND CONDITIONS GENERAL SAFETY

PAYPAL ,BANKTRANSFER,SWISH guarantee safety for your payment.

DELIVERY

HEARTSREPUBLIC send all our packages with POSTEN. The package is delivered to your local postoffice.Normally the delivery time is 2-7 working days for products in stock. For deliveries outside Sweden the delivery may be slightly longer. If the product is temporary out of stock or if you want to order products that are ordered products the delivery time depends on the number of orders that are waiting for production in the workshop. The delivery time can be between 4-8 weeks. If you want a approximate delivery date please contact us by email info@heartsrepublic.com or call +46(0)76-2098876.

AGELIMIT

If you are under age of 18 you must have parental consent to to shop at HEARTSREPUBLIC.

PERSONAL INFORMATION
You are required by law to agree with us that we treat information about you. HEARTSREPUBLIC will never let anyone else use your personal information about you unless you accept this. You always have the right to see personal information held about you. If the information is incorrect or incomplete you are entitled to have the information corrected or deleted.
PRODUCT INFORMATION

HEARTSREPUBLIC reserves the right to disclaim liability for any typographical errors on this web site. We can also not guarantee that all pictures that all pictures accurately reflect the true appearance on the products.
PRICE CHANGES HEARTSREPUBLIC reserves for the right to adjust the prices before a purchase is processed. COLLECTION CHANGES HEARTSREPUBLIC reserves for the right to change items or remove items on the website before a purchase is processed. VAT Prices include VAT at 25 % FORCE MAJORE
In case of war, warlike events, civil war, revolution, riot, government action, strike, lockout, natural disaster or common happening will HEARTSREPUBLIC be able to apply them selves to force major. This means that this agreement does not need to be accomplished in part or hole part.If this occurs HEARTSREPUBLIC will try to contact and inform the customers about the situation.

PAYMENT

PAYMENT METHOD
We currently offers four different ways of payment in Sweden. For customers outside Sweden is BANKTRANSFER ,  SWISH possible as payment method. No additional charges for payment by BANKTRANSFER ;SWISH .

SWISH

If you pay with SWISH state what the payment intends and the sender to swishnumber 123 223 82 77.

BANKTRANSFER

RECEIEVING BANK:

SWEDBANK

SE 10534

STOCKHOLM

SWEDEN

OUTSIDE SWEDEN :SE43 8000 0835 1900 38 260 121 BIC : SWEDSESS

CASH ON DELIVERY You can only be in Sweden to make COD as payment method. DELIVERY DELIVERY TIMES
all your information
We send your order as soon as possible.All orders submitted working days before 12 am (Swedish time),we try to send the same day provided that the product is in stock. Normally the delivery time to your local delivery is 2-7 working days.For orders outside of Sweden yhe delivery may be slightly longer.

METHOD OF DELIVERY
We send all our package by POSTEN.The package is delivered to your local postal office The package will arrive at your local delivery . Deliveries outside of Sweden there are different routines depending on where and which country you live in. Some countries have personal deliveries at your door .Check at your nearest delivery spot. Remember to be able to identify you when you collect your order.

DELIVERY SAFETY
HEARTSREPUBLIC will send all our post recommended because of the content of postal regulations. There are some countries that cant track packages by the tracking number the package to these countries are still insured. When the package leave us we send you an email with tracking number so you can follow your package. If your package stays at your postal office more than 14 days the responsibility is on you to use your tracking number to see what happened to your order.It is possible to collect your package by your tracking number and identification.

FOLLOW YOUR PACKAGE All our packages are labeled with a tracking number with help of this website www.posten.se you can track your order. TRANSPORT DAMAGES
If you notice upon receipt at the delivery point that your package has a visible injury that may have influence on your item. Do not receive the item do a reclaim at the delivery point and email us at info@heartsrepublic.com and notify the reclaim do not forget to enter your personal information and order information.

SHIPPING COSTS
Free shipping within Sweden. Pay on cash delivery within Sweden is an additional cost at 79 SEK . Shipping costs worldwide 185 SEK . Large orders for resale please contact HEARTSREPUBLIC . HEARTSREPUBLIC reserves for the right to adjust shipping costs and service charges in line with price increases before a purchase went through.

CHANGE RETURNS RECLAIMS
You have full right to exchange whit in 14 days from the time you received the item provided that you have not used it and that the item is return undamaged.Pack the unused item well before returning it.Tape or address labels are not permitted directly on the original box. The item should be returned in the same condition as when you received it.When you make a return or exchange you are responsible for shipping costs.
On the other hand is a reclaim because of damaged item or we have dispatched the item we will certainly refund your return shipping and pay back what the item cost if the item is in stockW we send you a new item free of charge if it is in stock .NOTE that we will not refund the initial shipping charge.
All items returned must be in original box and be well wrapped and packed in a bag or a box. If the original box or item is damaged upon return we will not refund the full amount. You are responsible for the item until we have received it. The safest way to do a return is to send it with recommended mail.
When you make a change ,return or reclaim we follow the consumer ́s rules for e- commerce. RETURN
1.If you should happen to regret your purchase simply return it you have full refund whit in 14 days from the day you received it. Fill in the return form that is available at www.heartsrepublic.com to print out.State always a reason for the return.
2.Return the item together with the return form to us. All items returned must be properly wrapped and packed in a bag or box and the item shall be in the original box. Never put tape or address cards directly on the original box. If the box or the item is destroyed we will not refund the full amount for the item . You are held responsible for the item until we have received it so we recommend that you send a recommended package. At a return you are responsible for the return costs.
3. Send the item recommended to our postal address:

HEARTSREPUBLIC

Gårdsvägen 3

SE-45795 Grebbestad
SWEDEN

Don ́t forget to write the sender.
4.When we have received the return and approved it we pay the money back to you.Refund will normally takes 1-2 weeks after we received the item. We do the refund to the same card that you used at the purchase. the shipping costs is not refundable for return due regretted the purchase.
RECLAIM 1. Call HEARTSREPUBLIC on +46(0)76-2098876 or email info@heartsrepublic.com as soon as you have discovered the damaged of the item. 2. After you have contacted us print and fill out the return form that is available on www.heartsrepublic.com 3. Send the damaged item along with the return form to us.Attach a receipt for the return costs so we can replace you.
You are responsible for the item until we have received it so send the package with recommended post TO:

HEARTSREPUBLIC

Gårdsvägen 3

SE-45795 Grebbestad
SWEDEN

4.When we received the item and approved the claim we correct the damaged if it is possible and return the item with out charges for you.
If it is impossible to correct the item we send a new item without charges for you provided that the item is in stock . If none of the two above options is not possible, we refund you what you ALL your costs for the item so make sure that you attach a receipt for postal costs and your bank account number which you used for the purchase and your contact information. Money is normally refunded whit in two weeks from the day we received the item.(by law 30 days)
REFUND We always refund a purchase to the same account that you used .
Click here for the RETURN FORM Please fill out the form and email us at info@heartsrepublic.com